Data Protection

Privacy Policy stich888 — Our Commitment to Protecting Your Personal Data

Your privacy is more than a legal obligation to us — it is a responsibility we take seriously. Find out exactly how stich888 manages and protects your personal information.

Updated: 1 January 2026
SSL 256 Encryption Bits
PDPA 2010 Compliance
0 Data Sales
24/7 Monitoring

The Six Pillars of stich888 Privacy Protection

Our comprehensive approach to ensuring the personal data of every Malaysian player is always protected and secure.

256-Bit End-to-End SSL Encryption

Every piece of data transmitted between your device and stich888's servers is protected by 256-bit SSL encryption — the same level of security used by leading financial institutions in Malaysia. No one can intercept or read your data in transit.

Full PDPA 2010 Compliance

Stich888 operates in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA). This means you have clear and enforceable rights over how your data is used, and we are obligated to uphold those rights.

No Data Sales to Third Parties

Stich888 has never and will never sell, rent, or disclose players' personal data to any third party for marketing or commercial purposes. Your data belongs to you — it is not our business commodity.

Full Control in Your Hands

You have the right to access, correct, transfer or request deletion of your personal data at any time. stich888 provides a simple and transparent process for you to manage your own data without any bureaucratic barriers.

Restricted Internal Data Access

Only stich888 staff who require access to your data for operational purposes are permitted to view it. All internal access is logged and regularly monitored to prevent any misuse.

Communication Preferences in Your Hands

You are free to choose the types of communications you wish to receive from stich888 — including promotions, platform notifications and the latest updates. You can update these preferences at any time through your account settings.

Your Privacy Rights

  • Personal data access
  • Correct inaccurate information
  • Request data deletion
  • Restrict processing
  • Transfer your data
  • Object to data use
Quick Summary: stich888 only collects the data that is truly necessary, never sells it to anyone, protects it with the strongest encryption, and you can request deletion of your data at any time. Simple, transparent, and trustworthy.

1 Introduction & Scope of This Policy

This Privacy Policy ("Policy") explains in detail how stich888 ("we", "Platform") collects, uses, stores, shares and protects your personal information when you use the website, mobile app and all services provided by stich888.

We understand that your trust is the most valuable asset you place in us. We therefore treat privacy protection not merely as a legal obligation, but as a moral responsibility to every player who entrusts their information to the stich888 platform.

This Policy applies to all users of the stich888 platform, including website visitors, registered members, active players and former members. By using our platform, you agree to the collection and use of information as described in this Policy.

Applicable Law: This Policy is drafted in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA) and the highest international data protection standards.

2 Types of Personal Data We Collect

Stich888 only collects data that is genuinely necessary to provide a safe, fair, and fully functioning service. We do not collect excessive or irrelevant information.

Identity Data
Full name, date of birth, identification card number
Contact Data
Email address, phone number
Address Data
Full address, postcode, state
Financial Data
Bank account number, transaction records
Game Data
Betting history, game preferences
Technical Data
IP address, device type, web browser
Usage Data
Pages visited, session duration, clicks
KYC Documents
MyKad copy, passport, proof of address

Data Collection Sources

Your data is collected through three main methods:

  • Directly from you — during registration, KYC verification, deposits, withdrawals, and any interaction with the platform.
  • Automatically — via cookies, server logs, and standard tracking technologies when you use our platform.
  • Authorised third parties — such as payment providers (DuitNow, FPX, TnG eWallet) and identity verification systems for KYC purposes only.

3 How We Use Your Personal Data

Stich888 only uses your personal data for purposes that are lawful, necessary, and declared in advance. The following are the specific purposes for which data is used:

  • Account management: Creating, verifying, and maintaining your account securely on the stich888 platform.
  • Transaction processing: Processing deposits, withdrawals, and all financial transactions quickly and accurately.
  • Identity verification (KYC): Meeting legal compliance requirements including anti-money laundering (AML) obligations.
  • Platform security: Detecting and preventing fraud, multi-account use, and suspicious activity.
  • Service improvement: Analysing usage patterns to improve the player experience on stich888.
  • Customer support: Resolving enquiries, complaints, and technical issues more efficiently.
  • Account-related communications: Sending important notifications such as transaction confirmations and security updates.
  • Relevant marketing (with consent): Sending promotional information and the latest offers only if you have consented to receive them.
Minimum Use Principle: stich888 adheres to the principle of minimum data use — we only use the data that is strictly necessary for each specific purpose, and nothing more.

4 Data Sharing with Third Parties

Stich888 does not sell, rent, or disclose your personal data to third parties for commercial purposes. However, there are limited situations where data sharing is necessary and legally permissible:

  • Integrated payment providers: DuitNow, FPX, Touch 'n Go eWallet, GrabPay and Boost receive only the minimum transaction data required to process your payment securely.
  • KYC service providers: Our identity verification partners receive your KYC documents solely for legally required verification purposes.
  • Platform technology providers: Software companies supporting stich888's technical operations may have limited access to certain data strictly within the scope of their services.
  • Legal authority: stich888 will disclose data if required by a court order, official investigation, or directive from a competent regulatory authority.
Written Guarantee: All third parties working with stich888 are bound by strict data protection agreements. They are prohibited from using your data for any purpose other than those specified in those agreements.

5 Data Security Measures

Stich888 invests seriously in security infrastructure to ensure your personal data is always protected against unauthorised access, disclosure, alteration, or destruction.

Technical Measures

  • 256-bit SSL encryption for all data transmitted between clients and servers.
  • Passwords are stored using a secure one-way hashing algorithm — stich888 itself cannot read your password.
  • Two-factor authentication (2FA) is available and encouraged for all accounts.
  • Databases are fully encrypted and stored in industry-grade data centres with strict physical security.
  • Real-time threat monitoring system operating 24/7.

Organisational Measures

  • Internal data access is restricted on a strict need-to-know basis.
  • All staff who handle personal data are bound by strict confidentiality agreements.
  • Regular data security training is conducted for all staff.
  • Independent security audits are conducted annually by certified third parties.
What You Should Do: While stich888 protects your data on our end, you can further strengthen your security by using a strong and unique password, enabling 2FA, and never sharing your login credentials with anyone.

6 Cookies and Tracking Technologies

Stich888 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.

Types of Cookies We Use

  • Essential cookies: Required for core platform functions such as login, game sessions and security. Cannot be disabled.
  • Performance cookies: Collecting anonymous information about how you use the platform to help us improve our services.
  • Functional cookies: Remembering your preferences such as language and display settings for a more personalised experience.
  • Marketing cookies: Used to display relevant advertisements and promotions to you. You may opt out at any time.

You can manage or disable non-essential cookies through your web browser settings at any time. Please note that disabling certain cookies may affect the functionality of some sections of the stich888 platform.

7 Your Privacy Rights Under PDPA 2010

As a registered stich888 player in Malaysia, you have the following rights over your personal data under the Personal Data Protection Act 2010:

Rights Description Response Time
Access Request a copy of all personal data we hold about you. 30 days
Correction Request correction of inaccurate or incomplete data. 14 days
Deletion Request deletion of your data under certain circumstances permitted by law. 30 days
Processing Limitations Request that we restrict how we use your data in certain circumstances. 14 days
Transfer Receive your data in a machine-readable format for transfer. 30 days
Objection Object to the use of your data for direct marketing purposes at any time. Immediately

To exercise any of the above rights, contact our support team by email at [email protected], stating the right you wish to exercise and your account details. We will process your request within the specified timeframe.

8 Data Retention Period

Stich888 does not retain your personal data longer than necessary. Retention periods are determined based on operational requirements and legal obligations:

  • Active account data: Retained for the duration your account is active and for 5 years after account closure for financial record compliance.
  • KYC documents: Retained for 7 years in accordance with Malaysia's anti-money laundering legal requirements.
  • Transaction records: Retained for 7 years for audit and tax compliance purposes.
  • Support communication logs: Retained for 2 years for customer service reference.
  • Anonymous analytics data: Can be stored indefinitely as it contains no personally identifiable information.
After the Retention Period: Data that has exceeded its retention period will be securely deleted or anonymised using procedures that ensure it cannot be recovered.

9 Children's Privacy & Age Protection

Stich888 strictly prohibits the use of the platform by individuals under the age of 18. This platform is designed exclusively for adults, and we take active measures to prevent access by minors.

If we discover that we have inadvertently collected personal data from someone under the age of 18, we will immediately take the following steps:

  • Suspending the relevant account immediately.
  • Permanently deleting all collected personal data.
  • Refunding any funds that have been deposited.
If you discover that a minor is using the stich888 platform, please contact us immediately at [email protected] so that prompt action can be taken.

10 Amendments to This Privacy Policy

Stich888 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or platform improvements. When significant changes are made, we will:

  • Displaying a clear notice on the platform's home page for at least 7 days.
  • Sending notification emails to all registered members.
  • Updating the "Last Updated" date at the top of this Policy.

Your continued use of the stich888 platform after any amendments are published constitutes your acceptance of the updated Policy. It is your responsibility to review this Policy periodically.

11 How to Contact Us Regarding Privacy

If you have any questions, concerns, or requests regarding this Privacy Policy or stich888's use of your personal data, please contact us through the following channels:

  • Privacy email: [email protected] (displayed as plain text only)
  • Email subject: Include "Privacy Inquiry – [Username]" for a faster response
  • Response time: We are committed to responding to all privacy-related enquiries within 3 business days
  • Live support: Our live chat support team operates 24 hours a day, 7 days a week

You may also refer to the FAQ us for answers to frequently asked questions about privacy and account security. For information about your rights and responsibilities as a player, please read Terms and Conditions us.

Play Safe and With Confidence at stich888

Your data is protected, your games are fair, and your experience is our priority. Join over 500,000 Malaysian players who trust stich888 today.

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